Job Description

Summary

• Vacancy: 1
• Age: at most 30 years
• Location: Dhaka (GULSHAN 2)
• Salary: Negotiable
• Experience: 3 to 5 years
• Published: 19 May 2025

Requirements

Education

• Bachelor/Honors

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.

Experience

• 3 to 5 years

Additional Requirements

• Age at most 30 years

• Minimum 3–5 years of experience in IT roles, preferably in the hospitality or service industry
• Excellent troubleshooting, communication, and interpersonal skills.
• Ability to work under pressure and provide timely support in a 24/7 operational environment.

Responsibilities & Context

Hotel Bengal Blueberry, a four-star hotel in Gulshan-2, Dhaka, offers 107 rooms, three banquet halls, a fine-dining restaurant, and exceptional hospitality services tailored for corporate and leisure clients.

Key Responsibilities:

• Manage and maintain all IT systems, including servers, computers, and network infrastructure (LAN/WAN/Wi-Fi).
• Monitor system performance, perform troubleshooting, and resolve any hardware or software issues swiftly.
• Ensure uninterrupted operation of hotel management software (PMS), guest services technology, and other hospitality systems.
• Install, configure, and update operating systems, applications, and security tools.
• Provide technical support to staff and handle IT-related queries in a timely manner.
• Coordinate with third-party vendors for software updates, hardware maintenance, and system upgrades.
• Maintain and update system documentation, including inventories, user guides, and configuration records.
• Ensure data backups and disaster recovery systems are in place and functioning.
• Implement and monitor cybersecurity protocols to safeguard sensitive guest and company data.
• Assist with the integration of new technologies to enhance operational efficiency and guest satisfaction.
• Provide training to employees on system usage, cybersecurity awareness, and software tools.
• Track IT asset lifecycle, including procurement, installation, and retirement.
• Collaborate with hotel departments to identify IT requirements and recommend solutions.

Compensation & Other Benefits

• Mobile bill
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Service Charge

• Paid Leave

Workplace

• Work at office

Employment Status

• Full Time

Job Location

• Dhaka (GULSHAN 2)

Read Before Apply

Candidates meeting above-mentioned criteria are requested to send an updated CV to hrd@bengalblueberry.com or apply online through bdjobs.com. The position applied for must be mentioned in the subject line of the email.